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Australian High Commissioner H.E. Ms Fiona McKergow welcomes you to our website
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Consular assistance
For urgent consular assistance during business hours, 08:00am - 4:00pm (local time), please contact the Australian High Commission in Nicosia on +357 2269 7555 (option 1).
For urgent after hours consular assistance, please call the 24-hour Consular Emergency Centre (CEC) on
+61 2 6261 3305 or +357 2269 7555 (option 1).
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For the latest travel updates and important information for all Australians overseas visit www.smartraveller.gov.au
Subscribe to Smartraveller
Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates by supplying your name and email address. For more information please visit Smartraveller.gov.au
For entry information to Cyprus, refer to Cyprus Travel Advice & Safety | Smartraveller
In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.
In the event of a natural disaster or other crisis in or near your location, you need to take urgent steps to stay safe Crisis or emergency while travelling | Smartraveller
Like us on Facebook and follow us on Twitter for urgent announcements.
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Passport Services
In-person Service
Our High Commission in Nicosia offers a range of services including passport, consular and notarial services.
These services are offered strictly via an appointment system and fees apply in Australian Dollars ($) ONLY.
Please book one appointment for each service required (click 'Book Appointment').
Passport services are available Monday - Friday, between 8:30am and 12:30pm.
You need to allow a minimum of six weeks to receive a new passport. Please lodge your passport application form well ahead of your planned travel.
Mail-in Passport Service
Eligibility: For an Adult passport renewal, you must be 18 years and over and you will need a passport that:
- was issued when you were aged 16 or older
- was issued on or after 1 January 2006
- had, when it was issued, at least two years’ validity
- has your current name, date of birth, place of birth and gender, and
- has not been reported lost, stolen, or cancelled.
If you don’t meet these criteria, you’ll need to lodge your application in person by appointment only.
If you can answer yes to all the above, complete your PC7 passport renewal application online and follow the below instructions:
Guide for Adult renewal application (PC7) by mail
1. Complete your renewal application form online
- The application must be lodged within six months of completion
2. Print and sign your application form
- Print your application on plain white A4 paper, using black ink only. Make sure your form has printed in full and isn't cut off at the top or bottom of the page.
- Sign the form using black pen, within the signature box. Make sure there are no alterations or whiteout on the signature or the date.
3. Photos
- Two recent identical colour photos, less than six months old with your full name written on the back of one photo. Refer to photo guidelines for more information
- Do NOT attach the photos to the form as this may damage them
4. Payment
- Complete the credit card payment authorisation form [email [email protected] and request for us to send you a copy]. You will need to include this completed form with your passport application.
5. Post your application
- Post your application to
Australian High Commission
Alpha Business Centre
Block A, Level 7
27 Pindarou Street
Nicosia 1060
6. How long will it take?
- Please allow a minimum of six weeks to receive a new passport once payment has been taken. PLEASE NOTE incomplete applications will cause delays.
For detailed passport information, please visit Australian Passports Office
For any passport enquiries, please e-mail us at [email protected]
You may collect your passport without an appointment Monday – Friday (apart from public holidays), between 08:30am – 12:30pm.
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Consular and Notarial Services
These services are offered strictly via an appointment system and fees apply (click 'Book Appointment'). Please book one appointment for each service required.
Consular and Notarial services are available Monday - Friday from 08:30am and 12:30pm. For more information on Notarial Services and Document Legalisation, please visit Smartraveller's Notarial Services page
Consular and Passport services in north Cyprus are located at Shakespeare House, Mehmet Akif Avenue 29, Koskluciftlik, north Nicosia one Monday per month (apart from public holidays) between 08:30am to 2:30pm and are limited to emergency or urgent passport and notarial services with an appointment only. You may contact us on certain Mondays on +90 533 846 7017. Alternatively, you may contact the High Commission in Nicosia on +357 2269 7555.
We only accept debit/credit cards and cannot accept cash or cheques.
Please refer to the list with the passport and consular fees. Prices listed are in Australian Dollars ($), and payment has to be made in Australian Dollars ($) ONLY.
For any consular enquiries please e-mail us at [email protected]
For any passport enquiries, please e-mail us at [email protected]
Our general Office Hours.
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Visas and Citizenship
The Australian High Commission in Nicosia, Cyprus, does NOT have an immigration function.
Enquiries
Visa and citizenship applications are managed by the Department of Home Affairs. Therefore, you cannot lodge your visa or citizenship application at the High Commission and we are unable to assist with visa or citizenship enquiries.
The Department of Home Affairs website has the most up to date and comprehensive information on applying for visas and citizenship. The website also has useful definitions and tools to help you understand the department’s requirements. Visit the website at Immigration and citizenship.
If you are having trouble locating information on the department’s website, the Home Affairs Digital Assistant may be able to help. The Digital Assistant can help you find information on Australian visas, citizenship and border entry. Visit the Immigration and citizenship website, and click the Ask a question button to get started.
Global Service Centre
If you require additional information, you may telephone the Global Service Centre on +61 2 6196 0196, Monday to Friday, from 9:00am to 5:00pm your local time.
International calls may be subject to charges imposed by your local carrier. You may wish to consider using a Voice over Internet Protocol (VoIP) provider to avoid potentially high charges.
Using an interpreter
When you call the GSC, select option 6 to engage a Translating and Interpreting Service (TIS) interpreter in your language. Option 6 can be selected straight after dialling the GSC number.
Alternatively, a TIS interpreter can also be engaged directly via:
- TIS website: Search | Translating and Interpreting Service (TIS National) or
- Home Affairs website See: Family and friends helping with your application
Compliments, complaints and suggestions
Your feedback is valuable to the Department of Home Affairs. The department uses your feedback to improve services and investigate and respond to any issues of concern. You can find more information on the department’s website at Compliments, complaints and suggestions.
Allegations related to suspicious border activities
If it doesn’t feel right, flag it anonymously with Border Watch. Border Watch is the single collection point for the Department of Home Affairs and the Australian Border Force (ABF) for allegations related to suspicious border activities and is not limited to immigration and citizenship. One small observation could help stop a much larger border crime. You can report suspicious immigration, customs and border related activity via the Border Watch Online Report.
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Australian Pensions/other benefits
We are unable to assist with Australian pension/other benefit enquiries.
Please refer to the gateway to information about Australian benefits, payments and services.
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Customs
Check the Australian Government website for information on prohibited goods, item declaration and penalties.
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Study in Australia
Please refer to the official Australian Government website Study Australia | Study Australia
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Australian Alumni
The Australian High Commission in Nicosia, Cyprus, is partnered with the Australian Alumni Association Cyprus (AAAC) and has established a local alumni association of graduates of Australian higher education institutions. If you have ever studied in Australia, please contact us via e-mail: [email protected] or Facebook: www.fb.com/AustraliaInCyprus to register your details (name, institute, years, contact details) on the mailing list database so that we can help you network with other alumni and keep you informed of social activities that will be organised.
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Republic of Cyprus documents/assistance
We are unable to assist with any enquiries that relate to the Republic of Cyprus Government. Please refer to Government Portal, Digital Services of Cyprus Government (www.gov.cy) or the Republic of Cyprus Embassy in your country of residence.
